2CPD-2hrs-Webinar
Inefficient patient flow, administrative delays, and fragmented processes remain persistent challenges in healthcare practices. This webinar addresses the gap between effort and efficiency by using natural flow principles to explain how systems become blocked and how flow can be restored. Practitioners will gain practical insight into improving patient movement, administrative coordination, and service delivery without increasing workload or staff numbers.
Objectives:
• To identify common operational bottlenecks in healthcare practices
• To examine natural principles of flow and movement
• To link operational flow to patient experience
Maemo Kobe
Senior Consultant
Maemo Kobe is a Qualified Optometrist and Business Professional with more than fifteen (15) years’ experience in business management, practice management, academia and clinical optometry.
Maemo has a Master’s in Business Administration (MBA) degree from the University of KwaZulu Natal, Bachelor of Optometry degree from University of Limpopo and an Operations Management certificate from University of Cape Town.
His core competencies include Leadership | Strategy development and execution | Corporate Governance| Organizational Structures | Business Processes | Marketing Management | Communication | Budgeting | People Management | Project Management | Presentations and Workshop Facilitations