Webinar | 2HR | 2CPD
Introduction:
Managing staff in healthcare presents unique challenges due to the industry's complexity, diverse workforce, and the demanding nature of healthcare facilities, where practitioners must navigate human resource challenges arising from varied backgrounds, specialties, and skills. In addition to these diversity challenges, practitioners encounter difficulties in optimizing staff performance, and dealing with a combination of organizational, interpersonal, and motivational factors; despite these challenges, practitioners, who often contend with high workloads and demanding schedules, find limited time to effectively oversee staff, impacting the ability to ensure patient-centered care and proper practice administration. To tackle the aforementioned challenges and proficiently oversee their staff, practitioners require an efficient performance appraisal system, offering a systematic approach to communication, motivation, skill development, and overall performance enhancement, thereby fostering a healthcare environment that is more streamlined and centered around the needs of patients. This webinar will equip practitioners with the know-how and practice skills to develop and implement such an appraisal system.
Purpose:
The webinar aims to empower healthcare practitioners by providing knowledge and strategies to navigate staff management challenges in the healthcare industry. Through an exploration of the crucial role of performance appraisal systems, participants will gain insights and tools to enhance communication, motivation, skill development, and overall team performance.
Maemo Kobe
Senior Consultant
Maemo Kobe is a Qualified Optometrist and Business Professional with more than fifteen (15) years’ experience in business management, practice management, academia and clinical optometry.
Maemo has a Master’s in Business Administration (MBA) degree from the University of KwaZulu Natal, Bachelor of Optometry degree from University of Limpopo and an Operations Management certificate from University of Cape Town.
His core competencies include Leadership | Strategy development and execution | Corporate Governance| Organizational Structures | Business Processes | Marketing Management | Communication | Budgeting | People Management | Project Management | Presentations and Workshop Facilitations
