The True Cost of Errors, Poor Treatment, and Unprofessional Conduct in Healthcare Practices | MMO Learning



2CPD-2hrs-Webinar

English
Webinar
PowerPoint
2 Hours
2 CPD Point
Level 1






Course Description

Errors, poor treatment, and unprofessional conduct have significant financial, reputational, and operational consequences. This webinar addresses the gap in understanding the broader impact of such incidents by examining their true cost to healthcare practices and the practitioners who lead them.


Objectives:
• To examine financial and reputational consequences of errors
• To identify common sources of poor conduct
• To promote proactive management of quality and professionalism


What you'll learn

• Recognise hidden costs associated with poor conduct
• Assess reputational risk within practices
• Apply preventive management strategies

Presenter Profile

Maemo Kobe

Senior Consultant

Maemo Kobe is a Qualified Optometrist and Business Professional with more than fifteen (15) years’ experience in business management, practice management, academia and clinical optometry.

Maemo has a Master’s in Business Administration (MBA) degree from the University of KwaZulu Natal, Bachelor of Optometry degree from University of Limpopo and an Operations Management certificate from University of Cape Town.

His core competencies include Leadership | Strategy development and execution | Corporate Governance| Organizational Structures | Business Processes | Marketing Management | Communication | Budgeting | People Management | Project Management | Presentations and Workshop Facilitations




This Course Includes:

Certificate of completion
Full lifetime access for members
Access on PC, mobile and app

Requirements:

A computer or smartphone

Course Presenter

Maemo Kobe
Senior Consultant